Dallas/Ft Worth Replacement Window Contractor Testimonials
I hired Better Windows Online approximately two years ago to replace 10 of my windows in the downstairs of my home. That was about half of the job. I was very happy with the Simonton windows and their work product!! I did shop Apples to Apples and felt I was getting a fair price.
Move forward two years and I wanted to finish what I had started. I called Patrick at BWO and he quoted a price. I compared it with an acquaintance of mine and the associate was very minimally below Patrick’s price! Therefore I rode on with the horse that brought me!! Patrick’s team of installers, Otis, Cameron, Cody, and Nick were all very professional and very conscientious about their work product. Each day when they left my home they were meticulous about their clean up and it was like they had not been there. In addition to the windows I had BWO strip my house of the Masonite type siding that was decaying and rotting and replaced it with Hardie Board and two coasts of paint. I cant begin to tell you how bad the condition of the Masonite was in. The home is now beautiful thanks to BWO and their professional team. There’s not much more that I can say, but great windows, great work product, nice peeps.
- Matt Carey
I contacted Patrick from "Better windows online" for an estimate to replace 6 windows at my home.
Patrick came out and within two weeks I had my new windows installed. Patrick and his installers were very professional and knowledgeable of their product
I would highly recommend "Better windows online.
- R. Gutierrez
The best customer service ever! We just had new windows installed in our entire house, and the whole experience has been outstanding! The owner Patrick Hebert is wonderful to work with and came to the house a number of times to check on the installation. The installers, led by Miles, were professional, courteous, and had great attention to detail. My husband and i were exceedingly pleased and would highly recommend Better Windows and Doors and Patrick!!
- Susan W
I highly recommend Patrick with Better Windows & Doors. He did exactly what he said he was going to do when he said he would do it. After the installation he was great at following up to make sure I was satisfied with my windows and with their service. The installers were great too - very respectful of the me, the space, and each other. The windows look great and have drastically reduced the noise level from outside (I live right off a freeway) . I am a very satisfied customer.
Thank you Patrick for our wonderful new Windows! After obtaining three bids for our window replacement we found that Patrick and Better Windows & Doors were able to furnish us with the highest quality windows at a price considerably below the other bidders. Our 12 windows and a storm door were all installed ahead of schedule, and in one day. We are very happy with the price, considerate service, and excellent installation. We would highly recommend Patrick and Better Windows & Doors, and the Simonton windows that were installed. Thanks again to Patrick and Billy's installation crew.
- Rowlett, Texas | Roger and Dollie, Homeowner
Dear Patrick, Thank you for your amazing service replacing our windows in Hollywood Heights. Your knowledge of the product and explanation of the process was very helpful and put us at ease replacing our original windows in our 80 year old house. Having just had a baby and gone through the Lakewood hail storm you were able to help us through a stressful time by putting us at ease. We appreciated your sense of urgency and going the extra mile for us. You were very knowledgeable of the products and we couldn’t be happier with the new windows. Customer service is somewhat of a lost art, and it was apparent from the beginning that customer service is a top priority for you and your company. Your crew was very courteous and cleaned up very well in each room during installation. I highly recommend Better Windows & Doors if you are thinking about replacing your windows. Thank you.
- Hollywood Heights, Dallas Texas | J. Chism, Homeowner
I want to tell you how pleased I am with the overall professionalism you and your company showed in working with me in getting my old leaded glass windows replaced. Even though they were an odd size, I found that with several calls to different outlets here in Dallas, that you were competitive with each and every one of them. Your people that came out to measure were professional and courteous. You always returned my calls, and that was important to me as a business person. The installation went flawlessly, and both of your installers were very interested in making sure I was pleased with their work. They cleaned up everything, inside and out, and made sure the windows were sealed properly.
I would recommend your company to anyone looking for replacement windows in the future.
- Mike Yanniello in Carrollton, TX
Rated: 5 / 5
Better Windows has been a pleasure to do business with. I am rather set in my ways and tend to hate change, so I dreaded having new windows installed. Surprisingly to me, they called regularly to keep me updated. They appeared when they said they would. Their workmanship was thorough. Above all, I love my new windows.
- Ruth G. in Arlington, TX
Rated: 5 / 5
I contacted Better Windows & Doors Inc after being duped by one of the big replacement companies. After 4 hours of a hard sell for marked up, low quality windows, I had pretty much given up on being able to afford replacing my old windows. I was thrilled when I found out Better Windows offered the best windows on the market for 62% less than the big company quoted me for a lower end window. There were no gimmicks and no hassles with Better Windows & Doors Inc. They came and measured at the time they said they would arrive and began installation on the day they promised. They even took down my curtains and blinds for me. The installers were professional and courteous. They went way above and beyond and repaired the glass beading on my dormer windows, caulked windows where the builder didn’t finish the job and fixed a sliding glass door to make it energy efficient. They cleaned up everything when they were complete and even called to make sure I was completely satisfied that evening. The whole team was professional and a pleasure to work with. Best of all was the energy savings I saw on my very next bill! I highly recommend Better Windows & Doors Inc for top quality windows and professional installation at the best price around.
- Duncan Plumbing Solutions in Waxahachie, TX
Rated: 5 / 5
My wife and I began the challenging job of converting an older, outdated house into a cozy, energy efficient, low maintenance home in August of last year. We interviewed many general contractors and found that, for the most part, their main interest was to do it all their way and make a huge profit on the deal.
I had contacted Patrick Hebert at Better Windows & Doors for a quote on replacement windows and not only did he have the best price for the highest quality product but he volunteered to act as our general contractor. Through his many contacts in the construction industry, he found carpenters, painters, electricians and plumbers. He coordinated all of the schedules and had the job done in less time and at a much lower cost than any other estimate we had received.
The windows are wonderful and our utility bills were a very pleasant surprise. The house is done exactly as we had envisioned it and not only do we have our dream house, we have Patrick as a new found friend.
- Jim Klipp in Arlington, TX
Rated: 5 / 5
Thank you so much for the outstanding job you did in replacing some windows in our home. We could not be happier with the outcome. Using high efficiency windows, you converted a west facing, second floor room from a sauna to a usable room and it will surely lower our electricity bill.
Needless to say, as we continue to replace the windows in our home, we’ll definitely be reaching out to Pat and the Better Windows & Doors Inc Team. Their customer service, competitive pricing, and quality craftsmanship are outstanding. They did an excellent job and we could not be happier.
- Quan Nguyen in Arlington, TX
Rated: 5 / 5
Thank you Patrick and Better Windows & Doors for our 22 new Windows! We like so many of you, obtained numerous quotes, most of which sent us into shell shock. We called Patrick and he was able to furnish us with the highest quality windows at a price considerably below the others.
We genuinely appreciate the customer service provided by Patrick and Billy and his crew. The work performed in our home was extremely professional, clean and above and beyond our expectations. Billy and his crew are very friendly, courteous and knowledgeable. We appreciate the clean condition our home was left in and the installation definitely exceeded our expectations. We are glad that we chose Better Windows & Doors because of their reputation, knowledge and warranty. We have and will continue to recommend our friends to call Patrick when they are ready to replace their windows.
- Mayfields in Carrollton, TX
Rated: 5 / 5